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Tier1 Everyday Series 32,000 Grain High Efficiency Digital Water Softener

Installs directly onto water inlet line.
System includes 3/4-inch fittings. Depending on the point-of-installation plumbing, the purchase of reducers or couplers may be necessary.
Save 20% (MSRP: $598.99)
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Tier1 Everyday Series 32,000 Grain High Efficiency Digital Water Softener

Tier1 Everyday Series 32,000 Grain High Efficiency Digital Water Softener

Save 20% (MSRP: $598.99)



The Tier1 32,000 grain capacity water softener is here to alleviate your hard water concerns. This 32,000-grain tank is perfect for families of 1-3 people based on average water usage. The softener comes with a simple to operate LCD display programmable control valve which allows you to change your settings to suit your preferences. You can choose to keep the preset factory settings or change the time of regeneration and other critical system functions to meet your needs. The highlight of a water softener is the benefits that softened water can bring to your life. Scale build-up, caused by minerals like magnesium and calcium, build up in your pipes and can cause damage, lowered efficiencies, and even early failure to your water-using appliances. Treating your water to reduce this helps preserve your equipment, prevent staining near pooling water, and provide cleaner laundry and even enhance your skin by improving the effectiveness of your soaps and detergents. If you are looking for more information regarding hard water please check out our Hard Water Resource Center. Ensure you are getting the most out of your water and enjoy the benefits softened water can bring you. Tier1 is ready to protect every drop!

For more information please read the: Installation Guide.

Key Features

  • Installs easily on to 3/4 inch piping
  • Programmable digital control valve with LCD
  • Reduces harsh and damaging effects of scale build up
  • Requires minimal floor space for convenient access and installation

Grains of Hardness

When a water softener is referring to 'grains' it's talking about how many grains of hardness it can process before regenerating. Grains of hardness processed depends on how large your household is, as well as how hard your water actually is.

A family of 3 people with 20 grains of hardness: Your family of 3 will use approx. 225 gallons of water per day (3 people x 75 gallons per person). Since the water has 20 grains of hardness, you'll need to treat 4,500 grains of hardness per day (225 X 20). Water treatment capacity = (32,000 x .75) divided by 20 = 1200. Your system will regenerate after about 5 days (1200/225). ((32,000 grain capacity x 75% capacity)/ 4,500 grains per day).

Our Tier1 Water Softener

Series 165 Tier1 32,000 Grain Capacity Water Softener Additional Spec Info

Grains: 32,000
Mineral Tank Dimensions: 9" x 48" (without control valve)
Mineral Tank Dimensions: 10" x 55.5" (with control valve)
Brine Tank Dimensions: 14" x 42"
Cubic Feet of Resin in Mineral Tank: 1 cubic foot of Cation Resin 8%

Control Valve: Manual Bypass Valve

Frequently Asked Questions

How much is the Max. Hardness of the Water (in GPG)? During set-up, the customer customizes the regeneration cycle based on their water hardness level

How much is the max. Clear Water Iron Removal (ppm)? An iron filter is recommended for iron levels above 3ppm

Is it Demand Initiated or Timed? The WS-165-132 is demand initiated, the control valve features a water use probe (impeller), which measures water use

How long does the Regeneration Cycle take? Two hours

Will I experience a disruption in water service during the Regeneration Cycle? Yes, there will be a disruption to water service during this time. Most of our customers schedule the Regeneration Cycle for 2:00 AM, ensuring there are no conflicts. If a disruption in water service during the Regeneration Cycle is an issue, select the Tier1 Automatic Bypass Control Valve water softener!

How much salt do I use in the 130L square brine tank? We recommend using no more than three 40 pound bags of water softener salt

What is in the mineral tank? The system arrives to you pre-filled, ready for use with Cation Exchange Resin 8%

Does it have an indicator to notify me about low salt? No

What if my home is plumbed with PEX or CPVC supply tubing? Homes plumbed with PEX or CPVC supply tubing may require the use of compression fittings, such as the Sharkbite® brand. Due to varying sizes and configurations, compression fittings are not included with the water softener. If these fittings are required, they can be purchased for a reasonable price at most hardware stores




Manufacturer's Id WS-165-132 UPC 0810004474185
Actual Size (in) 48 inches (Length) x 9 inches (Width) Media Cation Resin
Primary Filter Media Ion Exchange Resin Filter Life (months) 120 months
Operating Pressure (psi) 20 - 120 Maximum Operating Pressure (psi) 120
Operating Temperature (°F) 40 - 100 Flow Rate (gpm) 11.2
Fitting Type FPT Fitting Size (inches) 3/4 inch
Color / Finish Blue Power Requirements 120
Tank Dimensions 9 X 48 inches Includes Mineral tank, brine tank, cation resin media, LCD display valve

The TIER1-WS-165-132 is comparable with the following part numbers

Extra Features and Parts


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